Renfrew Animal Hospital Privacy Policy

Terms and Conditions

Welcome to the website of Renfrew Animal Hospital. By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree with these terms, please discontinue use of the website.

1. About Our Website

This website provides general information about Renfrew Animal Hospital, our veterinary services, clinic information, appointment requests, and related resources.
The information provided on this website is intended for general informational purposes and should not be considered a substitute for professional veterinary advice, diagnosis, or treatment.

2. Veterinary Services

Information about veterinary services, procedures, wellness care, urgent care, dental care, diagnostics, surgery, and other services provided on this website is for general informational purposes.
Veterinary services are provided based on the individual needs and medical condition of each animal.
Not every service may be appropriate or available for every pet.

3. Appointment Requests

Website forms may allow you to request an appointment or contact our clinic.

Submitting a request through the website does not automatically confirm an appointment.

An appointment is considered confirmed only after confirmation from Renfrew Animal Hospital.

4. Emergency and Urgent Care

If your pet is experiencing a serious or life-threatening emergency, do not rely solely on information provided through this website.
Contact a veterinary professional or appropriate emergency veterinary facility immediately.
Clinic hours and availability may change. Please contact the clinic directly for current availability.

5. Website Information

We make reasonable efforts to keep the information on this website accurate and up to date.
However, information may change without notice, including:
  • Services
  • Clinic hours
  • Appointment availability
  • Pricing
  • Staff information
  • Contact information
  • Service availability
Renfrew Animal Hospital does not guarantee that all information on the website will always be complete, accurate, current, or error-free.

6. No Guarantee of Results

Veterinary treatment outcomes vary depending on the individual animal, medical condition, diagnosis, treatment plan, and other factors.
Information on this website should not be interpreted as a guarantee of a particular treatment outcome.

7. External Links

This website may contain links to third-party websites or services.
These links are provided for convenience or informational purposes. Renfrew Animal Hospital does not control or necessarily endorse third-party websites and is not responsible for their content, availability, privacy practices, or terms.

8. Online Pharmacy and Third-Party Services

Our website may contain links to external services, including an online pharmacy.

Any purchase, account, transaction, or service accessed through a third-party website is subject to that provider’s own terms, conditions, privacy policy, and other applicable policies.

Renfrew Animal Hospital is not responsible for the independent operation, policies, or practices of third-party websites.

9. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, design elements, and other materials, is owned by or used with permission by Renfrew Animal Hospital.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, republish, or commercially exploit website content without prior written permission, except where permitted by applicable law.

10. Prohibited Use

You agree not to:
  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with website functionality or security
  • Submit false or misleading information
  • Copy or misuse website content
  • Use the website in a way that could damage or disrupt its operation

11. Limitation of Liability

To the extent permitted by applicable law, Renfrew Animal Hospital will not be responsible for losses or damages arising from your reliance on information provided on this website or from temporary unavailability, errors, interruptions, or third-party services.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms and Conditions from time to time.
Changes will become effective when the updated terms are posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the applicable laws of British Columbia and the laws of Canada applicable in British Columbia, without regard to conflict-of-law principles.

14. Contact Us

Renfrew Animal Hospital
1801 Renfrew St
Vancouver, BC V5M 3H9
Canada

Phone: (778) 737-1600
Email: reception@renfrewvet.com